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Terms & Conditions

1. Acceptance of Terms

By using the VidyaVins Grocery mobile application or website (“the App” or “the Service”), you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these Terms, please do not use the App or the Service.

2. Description of Services

VidyaVins Grocery provides an online platform for users to order groceries and related products for delivery or pickup. These services are subject to these Terms and Conditions.

3. Privacy Policy

Your use of VidyaVins Grocery is also governed by our Privacy Policy, which can be found at https://www.vidyavins.com/privacy-policy/ We encourage you to review our Privacy Policy to understand how we collect, use, and protect your personal information.

4. Registration and User Accounts

a. To access certain features of the App, you may be required to create a user account. You are responsible for maintaining the confidentiality of your account information, including your username and password, and you are fully responsible for all activities that occur under your account.

b. You must provide accurate and complete information during the registration process, and you agree to promptly update your information as needed.

5. Orders and Deliveries

a. When you place an order through VidyaVins Grocery, you agree to pay for all items in your order, including applicable taxes and delivery fees, if any.

b. We aim to deliver orders within the estimated delivery window. However, delivery times may vary, and VidyaVins Grocery is not responsible for delays.

6. User Conduct

You agree to use the App and the Service for lawful purposes and in a manner consistent with these Terms. You must not engage in any activity that disrupts or interferes with the proper functioning of the Service or the experience of other users.

7. Intellectual Property

a. All content, materials, and intellectual property on VidyaVins Grocery, including text, graphics, logos, and images, are the property of VidyaVins Grocery or its licensors and are protected by copyright and other laws. You may not use, reproduce, or distribute these materials without our prior written consent.

b. Users retain ownership of content they submit to VidyaVins Grocery, but grant VidyaVins Grocery a non-exclusive, worldwide, royalty-free license to use, reproduce, and distribute such content for the operation of the Service.

8. Limitation of Liability

VidyaVins Grocery is not liable for any direct, indirect, incidental, or consequential damages resulting from your use of the App or the Service. This limitation of liability applies to the fullest extent permitted by law.

9. Changes to Terms

VidyaVins Grocery reserves the right to update or modify these Terms at any time. You will be notified of any material changes to the Terms, and continued use of the Service after such changes constitutes your acceptance of the updated Terms.

10. Termination

VidyaVins Grocery reserves the right to terminate or suspend user accounts and access to the Service at our sole discretion, without notice, for any reason, including but not limited to a breach of these Terms.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of Thane. Any disputes arising from these Terms shall be resolved by the courts of Thane.

12. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at support@vidyavins.com